Privacy Policy

We collect information you provide when you create an account, submit an inquiry, apply for a property, or contact us. This includes your name, email address, phone number, WhatsApp number, nationality, identification details where required, and property preferences.

When you submit a rental or purchase application, we collect additional information necessary for screening: employment details, income, references, and supporting documents you upload (ID copies, salary certificates, bank statements, NOCs).

We automatically collect technical data when you visit our site: IP address, browser type, device information, pages viewed, and timestamps. This is stored as part of behavior and analytics events.

To match you with properties or potential tenants/buyers, manage your applications and deals, and provide customer support.

To verify identity, screen applications, and complete real estate transactions in accordance with Qatari law.

To send you transactional emails (application status, deal milestones, document approvals) and marketing emails you've opted into.

To improve our website, our service, and the relevance of property listings shown to you.

To comply with legal obligations, including anti-money-laundering and tax reporting requirements where applicable.

We share your information with the Abaad agent assigned to your property, application, or inquiry — they need it to serve you.

When you apply for a property, the landlord or owner may receive your application details for screening purposes.

We use trusted service providers (cloud hosting, email delivery, file storage, analytics) who process data on our behalf under written confidentiality terms.

If you syndicate a property listing to Property Finder, Qatar Living, or similar portals, the listing information is shared with those platforms per their terms.

We may disclose information when required by law, court order, or regulatory authority in Qatar.

We do not sell your personal information to third parties.

We use cookies to keep you signed in, remember your preferences, and measure how the site is used. You can control cookie preferences through our cookie consent banner.

Necessary cookies (authentication, security) are always on. Analytics and marketing cookies are opt-in.

We use industry-standard security practices: encrypted database connections, hashed passwords, HTTPS for all traffic, access controls, and audit logging.

No system is completely secure. We commit to notifying affected users promptly if a data breach occurs that could affect their personal information.

Account information is retained while your account is active and for a reasonable period afterward for legal and operational purposes.

Application documents are kept for the duration of the screening process and a standard archival period for compliance.

Deal records and contracts are retained per Qatari real estate documentation requirements.

You may request deletion of your account and associated data at any time, subject to legal retention obligations.

You may access, update, or correct your personal information from your profile page at any time.

You may request a copy of the personal data we hold about you.

You may withdraw consent for marketing communications.

You may request deletion of your account and personal data, subject to lawful retention periods.

To exercise any of these rights, email us at info@qa-abaad.com.

Our services are not directed to anyone under 18. We do not knowingly collect personal information from minors.

Some of our service providers (hosting, email, analytics) operate outside Qatar. Where data is transferred internationally, we use providers who maintain appropriate safeguards.

We may update this Privacy Policy from time to time. Material changes will be communicated by email to registered users or by a notice on this page.

The 'Last updated' date below indicates when this policy was most recently revised.

Questions about this Privacy Policy or how we handle your data? Reach our team at info@qa-abaad.com or call +974 4444 4444.